Trouble Paying?

You may feel like there are no choices if you are struggling to make your mortgage payments or foreclosure is near. Help is available. 

  • Options to Stay in Your Home
    Whether your hardship is short term or long term, there are options to stay in your home.
  • Options to Leave Your Home
    Deciding to stay in a home you can no longer afford or leave your home is a difficult decision. Learn more about your options if you choose to leave your home.
  • Resources
    Find information about additional help.
  • Next Steps
    Learn more about how to apply and what to expect when working with our Loss Mitigation Department.
  • Third Party Authorization
    Download a third party authorization form if a realtor, HUD approved housing counselor, or other third party will be assisting you with loss mitigation.


Mortgage customers who were part of a foreclosure action between January 1, 2009 & December 31, 2010 may be eligible for an Independent Foreclosure Review of their loan.

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