Payments

Need to make a payment? You’re in the right place.

  • Auto Draft—Sign in to sign up for auto draft
    Pick your draft date and MetLife Home Loans will ensure that you never miss a payment.
  • Online—Sign in for online payment services
  • Pay-by-Phone—1-866-638-4251
  • Equity Accelerator Program—Sign in to your account to select the Equity Accelerator tab. Pay off your loan faster and reduce the interest you owe by tying payments to your pay cycle.
  • Mail Your Payment

    Regular Payments, with or without coupon
    MetLife Home Loans
    PO Box, 71093
    Charlotte, NC 28272-1093

    Escrow Shortages
    MetLife Home Loans
    PO Box 71097
    Charlotte, NC 28272-1097

    Overnight payments
    MetLife Home Loans
    6125 Lakeview Road
    Suite 800
    Charlotte, NC 28269-2605

    Principal-only payments
    MetLife Home Loans
    Mail Code 6102
    Suite 100
    4000 Horizon Way
    Irving, TX 75063

Sign In To Your Account

Mortgage Accounts

Customer Service

  • Email Customer Service
  • General Service
    1-866-638-4251 (M-F 7am-8pm CT)
  • Trouble Paying?
    1-866-638-4284 (M-F 7am-8pm CT)