Mortgage

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MetLife Bank, N.A. is in the process of exiting the business of originating forward residential mortgages. Consequently, we will not accept new loan applications for forward mortgages after January 13, 2012. We will, however, continue to process loan applications received by January 13, close approved loan applications and service our existing mortgage customers. If you have a loan in process with MetLife and have further questions, please contact your loan processor.

Read the official press release, here.


If you have questions about a loan application that you currently have in-process, please contact your processor. If you do not know who your processor is, please for a list of offices that are processing loan applications.

Mortgage Accounts Help

You’ll find information specific to MetLife Home Loans mortgage accounts, including making payments, payment assistance, taxes, escrow and more, here.

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Mortgage Accounts

Mortgage Year End Statements

2011 annual Tax and Interest Statements will be available online beginning January 1, 2012.

Mortgage Customers

If you were part of a foreclosure action
Jan 2009-Dec 2010, you may be eligible for an independent review of your loan.

Mortgage Customer Service