MetLife announced in January 2012 plans to exit the mortgage business. Further agreements have been made to transfer servicing loan rights to Green Tree Servicing. During this transfer the terms of your existing loan will not be affected. Your payment amount, due date and loan term will remain the same in accordance with your note or modification agreement.

You will receive a 'welcome letter' from Green Tree prior to your transfer date that will include your payment coupon for April and new loan number if changed. All payments should be made to MetLife until March 15^th, 2013. Beginning March 18, 2013 all payments should be made to Green Tree Servicing LLC P.O. Box 7169 Pasadena, CA 91109-7169.

If you have authorized a monthly ACH debit of your payment, this service will cancel when your loan transfers to Green Tree. You can establish a monthly ACH payment online at www.gtservicing.com. You can also contact Green Tree for assistance at 1-800-643-0202.
If you pay your payment using MetLife's website, you will need to enroll on www.gtservicing.com/welcome after April 1^st. Once your account information is available online you can access your mortgage account information and make payments online at www.gtservicing.com.
If you utilize a third party and/or online bill payment service, please contact your provider to request Green Tree be made the payee on your account. You will need to provide your loan number and new mailing address for third party payments as indicated on the letter Green Tree will send you.
If you make your payment by phone, you may also use this payment method by calling Green Tree at 1-800-848-9136.
If you are currently enrolled in the Equity Accelerator Program, this service will automatically transfer to Green Tree. No action is required on your part.

Most customers will receive a new loan number. Green Tree will mail you a letter in March 2013 with details about the servicing transfer and your loan number details.

During the 60-day period following the effective date of the transfer of the loan servicing, a loan payment received by your old servicer before its due date may not be treated by the new loan servicer as late, and a late fee may not be imposed on you.

You can sign up for paperless statements by contacting Green Tree customer service at 1-800-643-0202 or by visiting www.gtservicing.com and clicking the "go green" icon.

If your loan is paid off on or before March 15^th 2013, MetLife will process your payoff check and issue your release of lien on MetLife's behalf. If only a quote has been given but we have not received a payoff check, your loan will transfer to Green Tree as planned.

If you have any optional insurance coverage, such as accidental death, life, or disability, your policy will not transfer to Green Tree, and your payment amount will be reduced accordingly. You may decide to continue coverage directly through your provider.

In January 2014, for the 2013 tax year, you will receive one combined Annual Statement of Interest Paid on your transferred mortgage loan. This statement will be sent by Green Tree and will include the interest paid to MetLife in 2013. Please print or save your previous tax information from www.metlifehomeloans.com before March 15, 2013.