Glossary

O

Online banking

A service that allows a personal account holder to obtain account information and perform certain banking transactions through a personal computer.

Online statements

A service that allows an account holder to view their banking statements through a secure area of a website.

Original value

The lesser of the two prices reflected in a home's appraisal and sales contract, at the time the loan is closed. For example, if a home's value is $140,000 in a sales contract, but is appraised at $130,000, the home's original value at the time of closing is $130,000.

Origination

The process of setting up a mortgage. This may include preparation of documents, checking credit histories, determining the property's value and determining the mortgage's interest rate and APR.

Origination fee

A lender may charge an origination fee to cover the costs of funding your loan. This fee will be included in your Good Faith Estimate.

Deposit Customer Service

Mortgage Account Assistance

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