Online Statements Frequently Asked Questions

Online Statements

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Deposit Accounts - Online Statements

Can I view my deposit account statement online?

Yes. Primary Account Owners are able to retrieve deposit account statements quickly, conveniently and securely online. Simply sign into the MetLife Bank website, click on "Manage Your Statements", and then click on "View Your Bank Statements Online" Note: At this time Trust accounts cannot be viewed online.

If I can view my statements online, can I discontinue receiving paper statements?

Yes. If you are the primary account owner, MetLife Bank offers you the option of receiving your deposit account statement electronically. If you have existing accounts, simply sign into the MetLife Bank website, click on "Manage Your Statements", and then click on "Change Your Statement Option". When you take advantage of the Electronic Statement Option you will be notified via email whenever your current statement is available to view online. Note: At this time Trust accounts cannot be viewed online.

Will a joint account owner have the ability to view online statements online?

Only the primary account owner will be able to view statements online. All account owners have online ability to view complete transaction history and detail of account(s).

How often will I receive a statement?

Your statement will continue to be available on your existing statement cycle date.

Will I be notified when my most current statement is available?

If you have elected to receive your statements electronically, you will be notified by email when your current statement is available to view online. In addition, your previous bank statements will be available to you on our website for a minimum of 12 months.

Why are some of my accounts on separate statements?

For privacy reasons, only accounts with the exact same ownership titles can be combined on the same statement.

Why am I having trouble viewing my online statements?

In order to view your statements online you need to have your pop-up blocker disabled and you need to have Adobe Acrobat Reader installed on your computer.

Why can't I find older statements online?

Only statements with cycle dates beginning February 5th, 2007 and later are available online. If you need information or statements pertaining to before February 5, 2007, please call 1-866-BankMet (1-866-226-5638).

Customer Service

Call 1-866-BankMet (1-866-226-5638)
Email a Banking Advisor
Mail MetLife Bank

Deposit products and services provided by MetLife Bank N.A., Member FDIC.

FDIC insurance up to $250,000 per depositor, per insured bank, for each ownership category, effective through December 31, 2013. After this date FDIC insurance will return to up to $100,000 per depositor for all account categories except IRAs (and other certain retirement accounts), which will remain at $250,000 per depositor.

All loans subject to credit and property approval. Certain conditions and fees apply. Mortgage financing provided by MetLife Home Loans, a Division of MetLife Bank, N.A. Equal Housing Lender

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Annual Percentage Yields (APYs) are subject to change at any time without notice. Funds must be deposited in a single transaction. The minimum balance to open a CD is $2,000.00, minimum balance to open a Jumbo CD is $100,000. A penalty may be imposed for early withdrawals. Fees may reduce earnings. IRA CDs cannot be applied for online. Consult your tax advisor about the potential tax benefits available to you when opening or contributing to an IRA

Annual Percentage Yields (APYs) are variable and subject to change without notice. Fees may reduce earnings. Money Market Accounts and High Yield Savings Accounts are subject to withdrawal limitations. Disclosed APY applies to personal accounts only. Money Market Accounts and High Yeild Savings Accounts are subject to transaction limitations. Transaction fees may apply. Ask for details

The APY you earn is based on the account term and amount deposited.

National Average APY information is provided by BanxQuote.com MetLife Bank is not affiliated with BanxQuote.

Please consult your personal representative for legal and/or tax advice.