Customer Service Frequently Asked Questions

FAQs

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Our FAQ section puts helpful information right at your fingertips

Getting StartedFind the answers to frequently asked questions about our MetLife Bank deposit accounts here.
SecurityMaintaining your online security is extremely important to us. Learn more about MetLife Bank’s online security measures here.
MortgageLearn more about getting a home loan, refinancing, how to qualify, and more by reviewing our FAQs.
Reverse MortgagesLearn the facts about reverse mortgages by reviewing our FAQs.
IRAsFor a better understanding of individual retirement accounts (IRAs) in general, and MetLife Bank’s options, visit this section.
Online StatementsHave a question about your online deposit statement? This section can help you find answers.
Customer ServiceConsult our customer service FAQs for important information.

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Deposit Customer Service

Email a Banking Advisor
Call 1-866-BankMet (1-866-226-5638)

MetLife Bank N.A., Member FDIC.

Mortgage Customer Service

Email Customer Service
Call 1-866-638-4251

Deposit products and services provided by MetLife Bank N.A., Member FDIC.

FDIC insurance up to $250,000 per depositor, per insured bank, for each ownership category, effective through December 31, 2013. After this date FDIC insurance will return to up to $100,000 per depositor for all account categories except IRAs (and other certain retirement accounts), which will remain at $250,000 per depositor.

All loans subject to credit and property approval. Certain conditions and fees apply. Mortgage financing provided by MetLife Home Loans, a Division of MetLife Bank, N.A. Equal Housing Lender

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Annual Percentage Yields (APYs) are subject to change at any time without notice. Funds must be deposited in a single transaction. The minimum balance to open a CD is $2,000.00, minimum balance to open a Jumbo CD is $100,000. A penalty may be imposed for early withdrawals. Fees may reduce earnings. IRA CDs cannot be applied for online. Consult your tax advisor about the potential tax benefits available to you when opening or contributing to an IRA

Annual Percentage Yields (APYs) are variable and subject to change without notice. Fees may reduce earnings. Money Market Accounts and High Yield Savings Accounts are subject to withdrawal limitations. Disclosed APY applies to personal accounts only. Money Market Accounts and High Yeild Savings Accounts are subject to transaction limitations. Transaction fees may apply. Ask for details

The APY you earn is based on the account term and amount deposited.

National Average APY information is provided by BanxQuote.com MetLife Bank is not affiliated with BanxQuote.

Please consult your personal representative for legal and/or tax advice.