Getting Started

Deposit Accounts - Getting Started

 
What deposit products and services are available through MetLife Bank?

MetLife Bank offers a selection of innovative deposit products that give you greater flexibility, consistently competitive rates, and easier access to your money.

  • Money Market Account
  • IRAs - Roth, Traditional
  • Savings Accounts
  • Certificates of Deposit
  • Coverdell Education Savings Accounts


Click here to see our product comparison table, where you can see your product choices, all at one time, in one easy to read table.

 

 
How do I open an account?

To open a MetLife Bank account, you can apply online, call a MetLife Banking Advisor toll-free at 1-866-BankMet (1-866-226-5638) or download an application and mail it in.
 

 
What is "Random Payment Verification"?

Random payment verification allows a customer to have access to funds electronically transferred for initial deposit and/or register an external bank account to make subsequent transfers to and from MetLife Bank. With Random Payment Verification, you will be authorizing MetLife Bank to credit your external bank account with two small payments of a few cents each in order to validate ownership of the account. This validation process expedites both the transfer and the availability of the funds. Upon completing the process for an initial deposit, the external account used for the initial transfer will become a registered “external account, which can be used for future quick and easy transfers to and from MetLife Bank.
 

 
How does "Random Payment Verification" work?

Upon successfully completing the deposit application process, you will be given options on how you would like to fund your new MetLife Bank account. If you choose Random Payment as the method of funding, you are authorizing MetLife Bank to credit your external bank account with two small payments. You should allow up to 2 days for these payments to be made to your external account. To complete the process, you must return to the MetLife Bank website within 60 days of the date that you elected random payment verification. On the MetLife Bank website click on "Funds Transfer" on the left hand menu, and then select "Pending External Accounts". You will be asked to verify the amounts of the two payments that were made to your external bank account. Once verified, it may take up to 48 hours for your initial electronic transfer to be credited to your account. For the initial deposit, funds will be available for withdrawal 5 business days after the transfer takes place. For the initial deposit, funds will be available for withdrawal five business days after the transfer takes place. For deposits other than the initial deposit, funds will generally be available for withdrawal the following business day.

 

 
How do I switch my account from another bank to MetLife Bank?

Switching to MetLife Bank is easy. The application process is quick, easy and can be completed in less than 10 minutes. To open an account,

or call a MetLife Banking Advisor toll-free at 1-866-BankMet (1-866-226-5638). You may fund your initial balance a few different ways:

  1. During the account opening process, you may electronically debit (ACH) money from your external account to MetLife Bank
  2. Write a check to yourself and deposit it in your MetLife Bank account when you mail in your New Account Enrollment Form
  3. Get a cashier's check from your old bank and then mail in the deposit to MetLife Bank with your New Account Enrollment Form to: MetLife Bank, PO Box 6892, Bridgewater NJ 08807-9927,
  4. Wire the outstanding balance from your old account to your new account.
 

 
How do I make deposits into my MetLife Bank account?

Once you’ve opened your MetLife bank account, you can make deposits in any of the following manners:
Transfer Funds
After you have opened a MetLife Bank account, you have the ability to register up to five external bank accounts either by mail or by random payment verification. Registering external accounts is a quick and easy process that will enable you to transfer funds to and from your MetLife Bank account. Transferred funds may take 48 hours for processing before they are available.
Arrange direct deposit
To arrange direct deposit of your paycheck or government check into your MetLife Bank account, download a Direct Deposit form. Once completed, give it to your payroll manager or send it to Social Security Administration along with a voided check. (Please ensure that you are meeting your employer's specific direct deposit requirements).
Wire Transfer & Automated Deposits
For wire transfers and automated monthly deposits from another financial institution, call a MetLife Banking Advisor or contact that institution with your account number and MetLife Bank's routing and transit number - 021213591.
Deposit by Mail
To mail your deposit, print "FOR DEPOSIT ONLY" clearly on the back of your check(s) above your endorsement. Don't forget to sign it, include a deposit slip, and please DO NOT send cash. If you need deposit slips visit the Web site or call 1-866-BankMet (1-866-226-5638).
Mail your deposit(s) to:

MetLife Bank, NA
P.O. Box 5868
Hicksville, NY 11802
 

 
Can I open an account from outside the United States?

You must have a valid U.S. residence, a U.S. Social Security Number or a U.S. Tax Identification Number and a U.S. Driver's License, State Identification Number or Military ID to apply for a MetLife Bank account.


Outside the United States, export restrictions may prevent you from downloading a browser with the 128-bit encryption required for Internet banking.

 

 
Can I write checks against my Money Market Account?

Yes, and, MetLife Bank will give you your first order of checks at no cost with a Money Market Account. Federal regulations limit the number of checks that can be written on a Money Market Account to three each statement cycle. Please review the Money Market Account Agreement for more information on transaction limitations.

 

 
How do I access my money?

You can access your money using your ATM card, the phone, or checks. Whether in the U.S. or abroad, you can get cash and perform other basic transactions at any ATM displaying the Plus, NYCE, STAR (Formerly MAC).

 

 
Which ATMs can I use and what are the fees associated with ATM use?

Use your MetLife Bank ATM card at any U.S. or overseas ATM displaying the Plus, NYCE and STAR logos.

  • MetLife Bank does not charge you a fee when you use an ATM.
  • Some ATMs may assess a fee, which is payable to the service provider and is non-refundable; however, for Money Market Accounts MetLife Bank will rebate up to $5 per statement cycle.
 

 
What is the USA PATRIOT ACT?

Effective October 25, 2002, all financial institutions are required by Section 326 of the federal USA PATRIOT ACT to:

  • Verify the identity of any person seeking to open an account.
  • Maintain records of information used to verify the person's identity.
  • Determine whether the person appears on any lists of known or suspected terrorists or terrorist organizations provided to the financial institution by any government agency.


As part of MetLife Bank's account opening process, you will be required to verify your identity. You may also be required to produce documents (such as a valid driver’s license or state identification card bearing your photograph) to assist in verifying your identity. MetLife Bank may obtain your credit report and make inquiries into commercially available databases to assist in verifying your identity.


For more information on Section 326 of the federal USA PATRIOT ACT please contact your local government official.

 

Deposit Customer Service

Mortgage Account Assistance

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