How can I find answers to my questions and concerns?

For service and convenience, you can expect the very best from MetLife Bank. You can get the help you need in the way you wish to receive it - by phone, e-mail, Internet or postal mail.

• Phone: Contact a Banking Advisor toll-free, at 1-866-BankMet (1-866-226-5638)
• E-mail: Email a Banking Advisor
• Internet: Check out our Frequently Asked Questions to quickly find the answers
• Mail: Send deposits to:
  

  MetLife Bank, NA
  P.O. Box 5868
  Hicksville, NY 11802
  

How quickly are e-mails answered?

We will make every effort to answer all e-mails usually within 24 hours of receipt. Click here to send us an e-mail.

How do I update my address?

You can update your address by logging on to your account and modifying your online profile.
Or, you can call toll-free 1-866-BankMet (1-866-226-5638) to inform a Banking Advisor of your new address.